NEXA is a privately owned Australian company committed to the provision of technology solutions that drive superior customer service and experience channels, and enhance key facets of operational efficiency.
Today, NEXA has grown to become one of Australia’s leading suppliers of Queue Management and Digital Signage solutions. Our valued customers span a range of industries including financial services, healthcare, education, government, retail and telecommunications.
Led by CEO Adrian Gold, NEXA’s professional sales, consulting and support team bring a wealth of knowledge and practical skills in customer experience, service management, retail, finance, telecommunications and project management. The NEXA philosophy is centred around working closely with customers to ensure optimum benefit is realised from their investment in NEXA’s products and services. We are committed to providing innovative and intelligent solutions that deliver staff, service and financial benefits to your business.
Why clients choose us
NEXA is committed to working with you to ensure success and to achieving the benefits expected (and more) from your investment. We take the time to get to know your business and understand your challenges. What YOU need to achieve within YOUR business to be successful. Our systems and services are completely scalable – so whether your business is a single site or part of a larger network, requires simple customer queue management or a fully integrated customer and staff management solution, the team at NEXA can help.
We have implemented customer management and workforce optimisation solutions for some of Australia’s largest organisations including banks, hospitals and government departments, and also work with smaller businesses who want to gain a leading edge in today’s fiercely competitive and demanding customer service environment.
We have the capacity and flexibility to provide unique solutions for businesses of any size and are able to draw on international best practice and substantial experience to enable our clients to achieve their goals. We leverage first class technologies from around the world to drive optimised business outcomes for our clients.
Please contact us for more information about how NEXA Group can help your organisation improve customer interaction and your customer experience.