Appointment Management is an enterprise-wide solution automating the complete appointment cycle from scheduling, arrival, and case recording, to staff advisories and notifications. Appointments can be scheduled by staff at a branch or call centre, or by customers directly via a kiosk or online, giving flexibility to the user.
Queue Management and customer flow is simplified with our Q-Flow solution which handles everything from basic queue management through to the most sophisticated processes involving both front-office interactions and back-office task handling. Improve service levels, optimise workforce levels and monitor in real-time.
Digital Signage maximises the exposure of your branch and store marketing by automating digital campaigns from production to distribution. Another advantage is the unlimited content that can be posted at every display location which is useful when space is limited.
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Workforce Optimisation solutions now provide unprecedented visibility into the operations of branch/store locations and the back office, ensuring increased workforce productivity and performance, and reduced operational costs in your business.
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NEXA Group Pty Ltd. Suite 602, Level 6, 35 Spring Street, Bondi Junction NSW 2022, Australia. Tel: +61 2 9369 1999. Fax: +61 2 8572 9991