Albury City Council put customer service at the heart of everything they do.
Having such high values, Albury City Council needed a solution to manage their customers’ visits in order that they had visibility of the customer visit experience. Following a review, a number of meetings and presentations, NEXA was chosen to provide their Q-Flow Queue Management software.
Q-Flow is an advanced Queue Management and Customer Interaction solution that offers a range of benefits to service organisations. Read More→