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Archive for processing times

Q-Flow Queue Management eases traffic

By Mike Wheble
Tuesday, July 3rd, 2012

The New York City Department of Transportation

Case Study – Overview

Q-Flow Queue ManagementThe New York City Department of Transportation (DOT) is responsible for the condition of approximately 5,800 miles of streets and highways and 790 bridge structures, including six tunnels.  DOT ensures traffic safety and mobility by mitigating the effect of construction on traffic; implementing engineering improvements; and installing and maintaining traffic signals at more than 11,800 intersections, over 1.3 million signs, over 300,000 street lights  69 million linear feet of markings and approximately 63,000 parking meters. Read More→

Categories : Customer Experience, Queue Flow Systems
Tags : customer experience, information flow, processing times, Q-Flow, queue management, queue management system, waiting times

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