Appointment Manager – Book for a better tomorrow
Customer management has long been an issue with many organisations however, in a survey of the banking sector, the issue has come to the forefront of peoples minds.
In a clear message, Australian high street banks need to look at the products and services they offer in order to stay competitive. This was confirmed by a large-scale survey of retail banking customers *
The average bank customer expects to be able to choose between a range of service levels and costs according to new research.
The survey of 1,000 banking customers in Australia, highlights that banks need to develop a greater focus on their customers. Read More→