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Customer experience management in Banking and Finance with Q-Flow
Customer experience management and workforce optimisation in Healthcare
Manage and streamline any type of government service center. Solutions range from simple queue and directional systems to complete customer service management.
Customer experience management and workforce optimisation in Education. Create better communication between the campus and the students and an overall enhanced service experience for all parties.
Customer experience management and workforce optimisation in Telecommunications
Retailers can improve their retail customer experience with Q-Flow from NEXA which helps improve sales, service and operational efficiency through the automation of client service and sales processes

Banking and Finance

finance and banking queue managementNEXA offers a suite of banking customer experience management tools that are seamlessly integrated for the new generation of retail finance branches providing the most polished implementation of the Future Branch concept available in the local market.

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Healthcare

hospital patient managementThe healthcare solution patient flow offered by NEXA is a total patient visit management system.  It handles each aspect of the patient visit from end to end. From the moment the appointment is scheduled, right through the patient’s arrival and case management, the patient flow is handled by NEXA’s healthcare solutions.

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Education

student flow management in educationNEXA provides you with the ability to manage all interactions with students, whether in person or through information displays and self-service kiosks. Students get quicker and better service and you will save money thanks to more efficient service processes.

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Retail

retail customer experience managementRetailers can improve their retail customer experience and operational efficiency. The software from NEXA helps improve sales, service and operational efficiency through the automation of client service and sales processes and areas.  You can use Q-Flow in a specific retail area or to connect cross-department workflows.

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Government

queue flow in government walk in service centresOur software manages and streamlines any type of government service center. Solutions range from simple queue and directional systems to complete customer service management. NEXA can tailor a perfect solution to your current needs, with an option to grow anytime.

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Telecommunications

queue management in retail telecomMany telecom companies have elected to switch to retail stores and it has now become the preferred service point for the client. NEXA’s telecom queue flow management offering provides the user with the highest level of efficiency and innovation when it comes to the client experience in-store.

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NEXA Group Pty Ltd. Level 6, 35 Spring Street, Bondi Junction NSW 2022, Australia. Tel: +61 2 9369 1999. Fax: +61 2 8572 9991

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